General terms and conditions

1. General:

On all orders and our promoties are we applying our general terms and cinditions. When you place your order, you do agree with our general terms and conditions. Those geeneral terms and condition can be requested at our company, Keebrey's BVBA Leuvensesteenweg 396 at 3070 Kortenberg or via mail: (Dit mail address is protected against spambots, enable JavaScript to view).
The prices on our website are in EURO € and are inclusive 21% VAT. These prices are exclusive delivery costs. remains the right, for prices and tarifs changes. Prices are under reservation from typo's.

2. Order:

Online: once you have sent your order, you will receive a mail confirmation of your order. -By phone: it is also possible to order via phone, on the number +32496/77.10.85 or +32495/45.27.95.
For an order from a new customer or for pre-orders or for amounts above 200.00 €, we ask for a 15% advance with a minimum of 25.00 €.
An order will be activated after the receipt of your payment.
When your order is ready and the customer has not been paid his order or the customer is not collection the order after 5 days, the order will be cancelled.
All orders via website or mail are only activated when the payment or advance has been received.

3. Delivery-/ Pick-up-/Paymentmethode:

Unless confirmed, the mode of transport, shipment, packaging is determined by -Delivery time: the product(s) that you can order on our website, if the products(s) is/are on stock and when we received the payment, will be within 2 working days delivered (only for Belgium) - other countries can have a longer shipment transit time (between 2 and 4 working days). We will inform you within 3 working days if the product is not in stock with us and we will inform you, via e-mail, about the delivery time (also check the product when ordering a pre-order).The delivery time that we give, can never be concluded as incorrect (as we are depending on information from the suppliers). the delay from the delivery time can never lead to a financial compensation or any other action against -Delvery costs: look into "deliveries and cost" -Advance payment: an order that must be shipped, is always an advance payment (via bank transfer) applicable or you can execute the payment via Paypal/Visa/Mastercard when you place your order via our website (via secured SSL). If you place your order and you chose for a bank transfer, will sent you a separate e-mail with the bank details. Once we received your bank transfer, your order will be shipped. Please find our bank details below: Leuvensesteenweg 396 3070 Kortenberg bank account: BE10 9731 8728 4604 (973-1872846-04) reference: order reference number

4. Damaged articles / returns:

Damaged articles: you need to check the article(s) after delivery on any damage and this should be reported withing 5 days after receipt. All our articles will be checked by us before shipping. We are not responsible for damages during shippping, these must be addressed towards the shipping company.
Returns can be done, withing the legal term of 14 days in the original packaging, without any damaged to the article and the box, shipping costs are for the buyer.

5. Cancellations / the right of withdrawal:

Upon cancellation from your order after 14 days, we will bill 15% from the total order amount for admin fees. Upon cancellation from your order within the fist 14 days, 10% from the total order amount will be bill for admin fees. No costs are charged for the right of withdrawal.
If, for whatever reason, we are unable to deliver in time, this will not give any reason to cancel your order.

6. Delivery:


Are possible, but only after making an appointment. Mouth and nose mask is mandatory

Deliveries in Belgium:

With bpost-MyParcel, delivery to a pick-up point: 0 - 10 kg: 6,99 € 
with bpost-MyParcel, door delivery: 0 - 10 kg: 7,99 € 
with bpost-Myparcel, door delivery: 0 - 10 kg: 8,99 € (with insurance till 500,00€)

Free delivery for all orders above 275,00€.

Deliveries outside of Belgium

the Netherlands:

With PostNL: door delivery : 0 - 10 kg: 9,95 € (with insurance till 500,00€)

Free delivery for all orders above 275,00€.

France - Luxembourg- Germany:

Via DPD - door delivery: 0 - 10 kg: 12,95 € (with insurance till 500,00€)

UK - Spain - Italie - Portugal:

With bpost/DPD: 25,00€

Rest of Europe:

With bpost/DPD:35,00 €


Worldwide shipping - price on request


If the buyer opts for an uninsured shipment, he cannot hold us liable for damage and / or loss of the shipment.

All our orders that we are shipping, are always packed diligent!
Payment in advance applies always for orders that must be shipped.
All information will be shared via e-mail.
As soon as we have received your payment, your order will be shipped.
We will inform you via e-mail about the changes from your order.

Bank transfers: 

Keebrey's. bvba
Leuvensesteenweg 396
3070 Kortenberg

Bank account number: 973-1872946-04
IBAN: BE10 9731 8728 4604

Payments in serveral times is not possible.
Paypal payments have a fee of +3%. is a part of Keebrey's BVBA (funded in 1997).